What are the payment options available?
The following are the payment options available for wholesale
1. Paypal - Personal Payment HKD only [Paying for Goods & Services not accepted]
2. Bank Transfer/TT (KRW, USD, HKD, JPY, PHP)
Which currencies do you accept?
We accept the following currencies
1. KRW (Korean Won)*
2. USD (United States Dollar)
Do you accept Paypal?
Yes, we accept PayPal but under PayPal, we only accept Personal Payment (Sending Money to Friends & Family) in USD. We do not accept PayPal payment under "Paying for Goods & Services". Instead, you may opt for Bank Transfer (TT)
What are the payment terms?
We require you to pay a 50% deposit along your order while the balance plus shipping fee must be paid when the goods are ready to be shipped.
Who will shoulder the payment transfer fee?
The Customer has to pay the transfer fee while we only count the net amount we received. Please make sure to remind your bank to transfer us the net amount and add charges to your account.
If you are paying via PayPal, please pay by "Sending money to friends and family" whereas you will pay just 1% of the payment transfer fee. If you opt to pay by "Paying for goods and services" you will be charged 4 to 6% of payment transfer fee depending on your country & amount. Sending money to friends and family may not be available in some countries such as Singapore, India, etc.
In how many days i must pay for my order?
You must settle your payment within 10 days or else your order might be canceled. In case you have any problem with payment, please discuss it with us and we are open to accommodate.
In case of any dispute about products, payment, shipping or others, you must contact us to report and discuss the dispute within 3 months of transaction time. Afterward, all transactions are assumed to be settled and any dispute will not be entertained.
What if I do not settle the final payment?
You are obliged to settle your final payment as soon as possible once the final invoice has been issued. We will store your parcel for two weeks without any charge but afterward, you have to pay warehousing fees on a daily basis. In the worst case, if you did not pay in 2 months' time, your goods will be sold at a discounted price and our funds will be redeemed. You will not be able to get any refund.
Who will shoulder the transfer fee in case of order refund?
In case of out of stock or other issues you need to refund the order, we strongly recommend to keep the funds as credit and use it for another order anytime in the future. In the worst case you want to refund, the transfer fee will be on your shoulders. We will refund the exact amount we received regardless of the net amount you will receive after any transfer charges by the banks or PayPal. All USD or HKD payments will be refunded via PayPal only.
To check wholesale prices, please * Click here
Anything we didn’t cover?
If you have a question that isn't answered here, please Click Here. You can also get instant help by Live Chat. (Monday ~ Friday 9:00am - 6:00pm GMT+8). If we are away, leave your message and we guarantee reply within 24hours.